This week I had an appointment with a person, at a place, I’ve never been before. Arriving at where I thought it would be I checked in with the receptionist. She looked at her schedule and couldn’t find my name. I told her perhaps I was at the wrong address but she seemed to have missed that because she had me sit and wait. About 10 minutes passed and a gentleman came to the reception area and had me follow him. We sat and talked for a while but I couldn’t shake the feeling something was wrong. After another 10 minutes were gone the receptionist came in and interrupted us and said to me; “I think you’re in the wrong place. You want the building next door.” Frustration built as I, through gritted teeth, told her; “Thank you.” I made my way quickly to the other office building, found the correct place and checked in, again. I was late for my appointment but they worked me in and we’re understanding about the mix up. Their acceptance of my predicament was a gift of peace in a chaotic situation.
It was a great reminder that listening to the other person is essential if we are to help them get where they need to go and giving grace and understanding to those who are lost is like balm, a healing ointment for the soul.