I attended a webinar today discussing the topic of conflict. The main emphasis was conflict in the workplace but it could be applicable to many other situations.
The presenter shared the following story…a boss and an employee needed to talk about the amount of pay the employee was making and the amount of work the employee was putting in. In the boss’ opinion, the employee was overpaid. The conversation needed to happen but neither one wanted to have it. There was tension and suspicion from both parties. They went out to lunch and the way back to the office, walking on a street in a busy downtown city, the boss brought up the topic. “Boom!” The employee lost it as soon as the boss mentioned the subject and they both ended up yelling at each other while countless passerby’s watched in stunned silence.
The presenter, a conflict specilaist, was called in to try to get the two parties to resolve the conflict. She spent time with both the employee and the boss individually trying to understand their point of view. When she felt she had a grasp of who they were as people, what motivated them, why the argument happened, and how far both were willing to go for a fair settlement, she brought them together and they resolved their conflict.
Conflict with other people is going to happen. Each of us as individuals come from a unique natural and nurtured environment. We have different life experiences, preferences, sets of morals and values, fears, goals, strengths, weaknesses, ideas about life and what is and isn’t a part of it.
We forget too easily the other person is coming from a distinct place separate from us. It’s only when we take the time to get to know each other, build relationships, be willing to accept what we understand and don’t understand regarding the other that true intimacy and understanding can take place.
Posted on February 14, 2017, in Lent and tagged #backgrounds, #choosewisely, #conflict, #conflictresolution, #intimacy, #nurture, #resolution, #resolve, #wisdom, Listen, Nature. Bookmark the permalink. Leave a comment.