Open Mouth –
I heard someone say yesterday that; “only a fish with its mouth open gets caught!” I like the saying. It’s similar to the wisdom teaching; “No one regrets a harsh word unspoken.”
One of the key tenets of my job is to ensure each client’s privacy. I am not allowed to talk about conversations, other information, or even affirm a client is a client to anyone who does not and should not know. It’s difficult at times when someone calls from another organization to inquire about a client to say; “I’m sorry. I cannot talk about clients. Period.” but sometimes I have to do it.
Though a challenge I think it would be great if everyone followed the rule of not talking about another without the other’s permission. However, often times it’s the opposite. We hear a juicy piece of gossip, an embarrassing story, someone is facing a challenging situation, carrying the burden of a struggling relationship and we can’t keep it to ourselves! We’ve got to share it. Like fish we’ve chomped down on the bait and once we’re caught we dangle it in front of others to see if they will take a bite also. Gossip turns to rumors and they always come back around to the person being talked about. The hurt they already felt is multiplied. Their burden becomes that much more to bear.
Instead of an open ear and open mouth to hear and repeat innuendos and insults perhaps we can offer the person struggling, a listening spirit and words of comfort and kindness.
For more posts, reflections, and other writings, please visit: http://www.thewannabesaint.com
Us and Them?
I was in the checkout line this week behind a Hispanic family; a mom and three children. Two of the kids were hanging with mom while one was at a bargain bin admiring a bracelet with glass beads. The mother finished checking out, gathered her things and headed for the door. The problem is she forgot a child, the one admiring the bracelet. The cashier caught my eye and said; “You can come up now.” I smiled, gesturing to the girl and quipped; “I don’t think she’s ready.” “Oh. They do that all the time! Forget their children and leave the store. Come on up.” I wasn’t going to push the girl out of the way and so asked her; “Where’s your mom? Did she just go out the doors?” The little one stared at me and I’m not sure she understood what I was saying or was intimidated by a stranger. She moved and I kept my eye on the door while the cashier scanned my items. She continued to insult the mom and lumped all Hispanics together with condescending phrases; “They all do that, don’t care about their children. When I was growing up my mother would’ve never left me. She always knew where we were but they don’t care.” I finished checking out, retrieved my bag and headed out the door. I was annoyed and concerned.
When I got outside I scanned the parking lot for the mom and sure enough, she realized her child was missing and was heading back to the store. My worry dissipated. My annoyance at the cashier persists now as I am writing about it. I don’t understand how a person can casually dismiss an entire race of people. This child with the bracelet, this mom with her hands full, didn’t need judgment. They needed understanding instead of insults, someone to help the mom not forget her most precious cargo. Moms of all races have their hands full. Moms forget. Moms of all nationalities are burdened with remembering all kinds of things and if they are new to the United States of America there’s more she and her family has to deal with in a nation where a growing section of the community is hostile to them.
Instead of a fist offer a hand. Instead of a look of contempt offer empathy. Instead of judgment offer humanity.
For more posts, reflections, poems, and other writings, please visit